Refund Policy

We want you to be confident that TranscribeAny works for your recordings. If it does not, we will refund you.

30-day money-back guarantee

You can request a full refund within 30 days of your order date, for any reason, including a change of mind. This applies to first-time purchases and to renewals of monthly and yearly plans, and to seats added to a Business Unlimited subscription.

Every payment gets a branded receipt by email, and you can download a PDF copy of any payment from Settings → Billing Details — useful as the order reference when you request a refund.

How to request a refund

Payments are processed by our online reseller Paddle.com, which is the Merchant of Record for all of our orders. Paddle handles billing, invoicing, tax, and returns.

• Visit paddle.net and look up your order with the email address you used at checkout, or
• Send us a message through our contact form with your order or invoice reference and we will start the refund for you.

Approved refunds are returned to the original payment method. Your bank or card issuer usually posts the funds within 5–10 business days.

Cancellations and future renewals

You can cancel a subscription at any time from your Settings → Subscription Management. Cancelling stops future renewals; you keep access until the end of the period you have already paid for.

Refunds beyond 30 days

After 30 days we still review requests case by case, for example duplicate charges, accidental renewals, or an unresolved technical problem that prevented you from using the service. Contact support and we will look at your account.

Related policies

See also Paddle's refund policy, our Terms of Service, and our Privacy Notice.